ADMINISTRATIVE TEAM BIOS

About

ADMINISTRATION TEAM BIOS

Mindy Lafferty

Divisional Administrative Manager, RN

Focus:

  • Develops and guides the Billing & Reception group.
  • Designs departmental policies and procedures.
  • Tracks and analyzes key financial indicators and results.
  • Monitors and manages productivity.
  • Coordinates activities between the Billing & Reception team and other work groups.
  • Supports the CEO, is a problem-solving resource in his absence, shapes corporate operations/training.

Background:

  • 20+ years in Medical Office Management and Billing
  • Registered Nurse

With Us Since: 1999
Favorite Thing About The Job: The potential for growth.
Favorite Health Tip: Move it or lose it!

Debbie Boley

Human Resources/Health & Fitness

Focus:

  • Manages and facilitates Personnel activities.
  • Processes payroll, time off, and leave requests.
  • Recruits, hires, and orients new BODYWORKS employees.
  • Coordinates administration of employee benefits.
  • Manages and facilitates Accounts Payable.
  • Manages and facilitates Purchasing.
  • Manages and facilitates Building Maintenance.
  • Manages Health & Fitness Member Accounts.
  • Coordinates staff schedules of the Health & Fitness team.
  • Provides clinical credentialing support for insurance carriers.

Background:

  • Business/Medical Administration

With Us Since: 1997
Favorite Thing About The Job: Getting and keeping everything organized.
Favorite Health Tip: Drink lots of water.

Shannon Sampson

Patient Coordinator

Focus:

  • Greets patients.
  • Schedules patient appointments.
  • Maintains records.

With Us Since: 2022
Favorite Health Tip:

Kayla Perdue

Patient Coordinator (Pineville)

Focus:

  • Welcomes visitors and answers phones.
  • Schedules patient appointments.
  • Checks in patients and maintains clinic schedule.
  • Coordinates internal and external communications.
  • Maintains record keeping and filing of current and inactive records.

With Us Since: 2022
Favorite Thing About The Job: The people I work with.

Lori Garrett

AR/Billing Specialist

Focus:

  • Daily close.
  • Aging Accounts.
  • Insurance Denials.
  • Claims Billing.

Background:

  • Billing

With Us Since: 2014
Favorite Thing About The Job: The great people I work with and the work itself.
Favorite Health Tip: The goal is healthy, not skinny.

Juliette Landis

AR/Billing Specialist

Focus:

  • Posting payments.
  • Aging.
  • Statements.

Background:

  • Concord University, Business Management/Marketing

With Us Since: 2021
Favorite Thing About The Job: Working with great people.
Favorite Health Tip: Get sleep, eat, clean, drink water, exercise, repeat.